Warranty

Limited Lifetime Warranty

Your Elevape Smart is warranted against defects in material and workmanship as long as the unit is owned by the original purchaser, and unit was used as intended. The Battery and coil are warranted for one year from original purchase.

All warranty claims will be evaluated by IpuffUSA to determine the best possible resolution. The warranty does not apply to normal wear and degradation of the battery pack and the heating element. IpuffUSA is not responsible for shipping charges. We suggest you only send the power module, in the original carrying case, if possible. Go to  our returns page for details.

Please see the picture below:

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Exclusions and limitations

Limited warranty will not cover:

Damage caused by disassembling or altering the power modules. Damages caused by product neglect including the failure to maintain a proper cleaning regiment.

Warranty Registration

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